Consumer Education
- Consumer Resource Handbook
- Part I, "Buying Smart," contains general advice on steps to take when shopping for goods or services, warnings on what to watch out for, and specific information on how to shop for certain major items such as cars, credit and home improvements. Part I also offers suggestions on how to complain effectively when problems arise after a purchase is made. A sample complaint letter is included.
- Part II, "Consumer Assistance Directory," lists offices you can contact for help. This section provides individual names, addresses, telephone numbers, TDD/TTY and fax numbers, e-mail addresses, and web sites for contacts in consumer organizations, corporations, trade associations, and government agencies at the city, county, state and Federal level.
- National Institute for Consumer Education
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Last Updated: 3-2-2006
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